A Quality Assurance and Project Management professional with vast experience in the software development industry, of which the last several years focusing on leading and managing Quality Assurance, Third Level Support and Project teams; resourceful problem solver with proven ability to bring quick resolution to challenging situations; self-driven, results oriented, with a high level of attention to detail; strong authentic leadership, collaboration and communication skills; an influential team builder with sharp customer service skills; knowledge of automated and performance software testing tools, database verification, and requirement validation over a variety of platforms and environments.
A listing of my core competencies includes: • Staff Leadership & Scheduling • Process Improvement • Project Management • Test Strategy Development • Automated Software Testing • Requirement Validation & Verification • Reporting Creation & Presentation • Production Support
HELPING ORGANIZATIONS INCREASE EFFICIENCIES AND IMPROVE PROCESSES UTILIZING BEST PRACTICES
WORK EXPERIENCE highlight
ETRM Test Lead
test team lead for ETRM project at Tc energy
Quality Management Lead
Created test strategy and ensuring high quality service to the connected infrastructure platform.
QA Manager / Production Support Manager
BUILT QA AND PRODUCTION SUPPORT DEPARTMENTs FROM GROUND UP.
QA Manager / Project Manager
MANAGED and SCHEDULED LARGE TEAM OF QA & DEVELOPMENT RESOURCES; created QA Center of excellence.
EDUCATION highlight
Computer Engineering Technology
SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
Bachelor of Technology
NETWORK MANAGEMENT major, SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
Interests
Technology
Learning new technologies
Travel
World traveler, learn new cultures and languages
Timeline
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Computer Engineering Technology Diploma, Southern Alberta Institute of Technology
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Bachelor of Technology Degree, Southern Alberta Institute of Technology
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Master Design Certificate of Achievement, Southern Alberta Institute of Technology
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System Test Analyst / QA Lead , TransCanada
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Quality Assurance Specialist , Critical Mass
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Quality Assurance Developer , Replicon Inc.
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Quality Assurance Specialist , Critical Mass
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QA Consultant , Emergis Inc.
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QA Manager / Production Support Manager, Emergis Inc.
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QA Manager / Project Manager, TELUS Health Solutions
